It is recommended for you to check healthy of the computer immediately, Below 3 approach are suggested:
1. Open browser without any plug-in/ extensions under the security model to login Coinsuper website. Therefore, verify the validity of coins addresses;
Chrome (Ctrl+Shift+N) opens a new incognito window
Firefox (Ctrl+Shift+P) to create a new privacy window
2. Put a correct withdrawing address in Notepad, then copy/paste it to withdrawal address, finally check the consistency of address between notepad and browser;
3. Please download and install Coinsuper APP in your mobile phone, then check the consistency of addresses between APP and browser;
If it was found that addresses are inconsistency, it is obviously that the computer has been infected by Trojan or viruses already. Hope below are helpful for you:
- install anti-virus software to scan/kill Tojan and viruses as soon as possible;
- disable plus-in/extensions in browser, uninstall unknown software in the computer;
- Under extreme risk situation, you may have to format the hard disk to reinstall the operating system
- Get support from computer security experts.