1. How do I register for an account?
First of all, you will have to open an account through the sign up page, follow the onscreen instructions and verify your account with the email verification code. Then, set up a transaction password which is required for financial transactions such as cryptocurrency withdrawals and cash withdrawals. Thereafter, you will need to complete a process of identity verification, after which, will allow you to top - up to purchase funds to our platform.
2. What is the use of identity authentication?
3. How do I complete the individual identity verification process?
For individuals, we require an identification document in the form of either a personal identification card or a passport; a selfie with the aforementioned identification document; and residential address proof.
Note: Coinsuper does not currently accept customers from the United States (including customers whose residency or nationality are in the US; customers who were born in the US; or customers who hold US passports or green cards), Syria, Cuba, Iran, North Korea and Crimea Region.
4. My identity verification failed, what should I do?
To avoid complications in the identity verification process, please ensure that the picture of the photo ID / passport is clear and displayed in its entirety. Moreover, please ensure that there are no obstructions to facial features in the selfie with the photo ID. We also recommend uploading a recent residential address proof that was issued in the past 3 months. These measures will ensure that there is no delay in your account verification and you will be able to start trading very soon!