Services relating to credit card payments are provided by Simplex, which is a separate platform owned by a third party.
Simplex services cannot be used in countries on the FATF list:
- Democratic People’s Republic of Korea (DPRK)
- Sri Lanka
- Trinidad and Tobago
Simplex payment processing is subject to local bank policies. Some issuer banks may decline charges on their own terms, regardless if users reside in a supported jurisdiction.
Please refer to Simplex Support Center with further questions, and submit a ticket to Simplex's support team if you have questions related to the Simplex service.